Returns & Exchanges

We want you to love your brew, but if our blends don't suit your sass, we offer a 30-day return window for unopened products. Because of the food-grade nature of our tea, we cannot accept returns on opened pouches, but we’ll always work to make it right.

Return Process

• 1.
  Check Your Stash

  Ensure your tea is unopened and in its original packaging. For safety reasons, we can only process returns for food items that remain sealed.

• 2.
  Contact the Complaints Dept

  Email our support team with your order number and a brief explanation of why you're ghosting your tea so we can provide a return authorization.

• 3.
  Ship It Back

  Pack your items securely and send them back to our warehouse using the provided shipping label or your preferred carrier.

• 4.
  Get Your Refund

  Once our team inspects the goods, we will issue a refund to your original payment method, minus any shipping fees, within 5-7 business days.